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Legal

Privacy Policy

Last updated: June 23, 2026

1. What we collect

When you place an order or contact us, we (and our payment processor, Stripe) collect:

DataWhy
Name, email, phoneTo process your order, send confirmations, and respond to enquiries
Shipping addressTo ship your order
Payment detailsProcessed and stored entirely by Stripe — we never see or store your card number
Vehicle model / phone modelTo manufacture a correctly fitted product
Order contents & amountOrder history and fulfilment

2. How we use it

  • To process and fulfil your order, including manufacturing, packaging, and shipping.
  • To communicate with you about your order (confirmations, shipping updates, support).
  • To respond to enquiries submitted through our contact form.
  • To meet our legal and accounting obligations.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

3. Who we share it with

We share order data only with the service providers needed to fulfil it:

  • Stripe — payment processing and fraud prevention.
  • Netlify — website hosting and the backend functions that process orders.

Each of these providers has its own privacy policy governing how they handle your data.

4. How long we keep it

We retain order records (name, contact details, shipping address, order contents) for as long as needed to fulfil legal, tax, and accounting obligations, typically up to 7 years. Contact form submissions are retained only as long as needed to resolve your enquiry.

5. Your rights

If you are located in the European Union or another jurisdiction with similar data protection laws, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data, where we are not legally required to retain it.
  • Object to or restrict certain processing of your data.

To exercise any of these rights, contact us using the details below.

6. Security

Payment data is handled entirely by Stripe under their own PCI-compliant infrastructure. Order data we store ourselves is kept on Netlify's infrastructure and is not publicly accessible.

7. Changes to this policy

We may update this Privacy Policy from time to time. Continued use of this site after changes are posted constitutes acceptance of the revised policy.

8. Contact

For privacy-related requests or questions, use the contact form on our site.

© 2026 Imperion3D. All rights reserved.